Privacy Policy
How evestv collects, uses and protects your personal information. We keep it short and plain — no legal jargon.
evestv ("we", "us", "our") takes your privacy seriously. This Privacy Policy explains what personal data we collect when you use our website at evesiptv.tv and our IPTV service, why we collect it, and what rights you have. We don't share it, we don't sell it, and we don't make it complicated.
1. Who We Are
evestv is an IPTV subscription service delivering live TV to your screens. For privacy questions, reach us through our contact page or message us on WhatsApp — we're real people and we'll get back to you fast.
2. Data We Collect
Information you give us
- Email address — needed to set up your account and send your login credentials. That's the main one.
- Payment information — handled by our payment providers (PayPal, Stripe, or cryptocurrency processors). We never see or store your full card number.
- Name — optional. We only use it if you get in touch with support.
- Support messages — anything you send via email, WhatsApp or our contact form, so we can actually help you.
Data we collect automatically
- IP address — used for fraud prevention and showing you the right pricing for your country. It's not stored long-term.
- Browser and device type — picked up via cookies to help the site load properly on your device.
- Pages visited and time on site — through analytics cookies. You can see the full breakdown in our Cookies Policy.
3. How We Use Your Data
- To set up and manage your IPTV subscription.
- To send you login credentials and any important service updates.
- To process your payment through our providers.
- To answer your support questions.
- To make the website better and catch fraudulent activity.
- To meet our legal obligations.
We do not sell your personal data. We don't use it for automated decision-making or profiling that affects your rights or circumstances.
4. Legal Basis for Processing (GDPR)
If you're in the European Union, here's why we're allowed to process your data:
- Contract performance — we need your email to deliver what you bought.
- Legitimate interests — fraud prevention and improving the service.
- Consent — for analytics and marketing cookies. You can pull this back any time.
- Legal obligation — when the law says we have to.
5. Your Rights Under GDPR (EU Residents)
If you're in the European Economic Area, you've got these rights — and we'll honour every one of them:
- Right to access — ask us for a copy of everything we hold on you.
- Right to rectification — tell us if something's wrong and we'll fix it.
- Right to erasure — ask us to delete your data (the "right to be forgotten").
- Right to restrict processing — ask us to limit what we do with your data.
- Right to data portability — get your data in a format you can use elsewhere.
- Right to object — push back on processing we do under legitimate interests.
- Right to withdraw consent — for cookie-based processing, any time, no questions.
To use any of these rights, head to our contact page. We'll respond within 30 days.
6. Your Rights Under CCPA (California Residents)
California residents have the right to:
- Know what personal information we collect and why we collect it.
- Ask us to delete your personal information.
- Opt out of any sale of your personal information. (We don't sell it — full stop.)
- Not be treated differently for exercising these rights.
To make a CCPA request, use our contact page.
7. Your Rights Under LGPD (Brazil Residents)
If you're in Brazil, the Lei Geral de Proteção de Dados (LGPD) gives you rights including access to your data, correction, deletion, portability, and the right to know how it's being used. Use our contact page to exercise any LGPD right.
8. Data Sharing
We only share your data with:
- Payment processors (Stripe, PayPal) — to complete your transaction. That's it.
- Analytics providers (Google Analytics) — in anonymised form, and only if you've given consent via the cookie banner.
- Law enforcement — if we're legally required. We'd tell you if we could.
9. Data Retention
We keep your email address for the life of your subscription plus 90 days. After that it's gone, unless you ask us to delete it sooner. Payment records stick around for as long as tax law requires — typically 7 years.
10. Cookies
We use cookies to keep things running smoothly and to understand how the site's performing. The full breakdown — what each cookie does and how to turn them off — is in our Cookies Policy.
11. Security
All data moves over HTTPS. Access to subscriber records is limited to a small number of authorised people. We review our security set-up regularly and update it when we need to.
12. Changes to This Policy
We'll update this page if anything changes. The "Last updated" date at the top tells you when it was last touched. If there's a significant change, we'll email subscribers directly.
13. Contact
Got a privacy question? Use our contact page and we'll get back to you within 48 hours.